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Virus Removal Service

At PGR we specialize in virus and Trojan removal with our virus removal service instead of selling you generic software that does not always remove your malware infection. Nowadays, viruses are much more advanced making them difficult to detect by even the best anti-virus programs like Symantec and McAfee. Amazingly, 95% of our callers have an up to date reputable anti-virus program, but today’s malware can easily bypass your anti-virus product and infect your computer. PGR’s technical experts can connect to your computer remotely and manually remove your infection. If you have any of the following symptoms you may be infected with a virus, rootkit or other malware.

Full System Scan


Our experts will start with a full system scan to identify the type of malware on your computer. Once identified we will begin a manual process to properly remove the malware from your PC instead of just relying on automated tools. This process includes deleting the files and droppers left by the virus. In addition, we will remove any entries that the virus leaves which will cause it to to automatically restart upon a reboot. Finally, we will do an additional system scan to make sure there are no remnants left after our work is done.

Anti-Virus Replacement


In addition to manually cleaning up the malware infection we will repair your anti-virus software to make sure it is properly functioning. Most viruses disable or corrupt your antivirus software so it is unable to do its job leaving you open for an additional infection. We will assess your anti-virus software and make sure it is fully functioning or recommend a replacement. Many of our customers pay high prices for antivirus software not realizing that there are many free products that will often do a better job than paid anti-virus software

Final Recommendations



After we have completed the virus removal and made sure you are using an up to date antivirus software we will give you additional recommendations to stay secure moving forward. This means checking your browsers a cleaning any additional adware that may be impacting your security. We will also let you know how to avoid malware moving forward so you don’t have to call Boxaid again.

Start Getting Results Online Request a quote

About PGR

PGR is an industry-leading IT service provider. At PGR we offer a full range of IT solutions and services that can meet our customers IT needs to help them achieve their business goals.

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